The most important function of a business is it communication system. This includes communications with the outside world as well as internal communications.

The speed of a company's expansion is directly related to how fast and accurately communications travel inside and outside the organization and how quickly the products of the organization are produced and exchanged with its clients as well as how quickly any concerns of its client, staff and executives are handled to everyone's satisfaction.

Knight Mitchell will help you build your communications division so it can efficiently handle the weight of rapid expansion of your organization and enable it to expand faster.  

As is the case in a majority of businesses, there is a lack of communication internally between various divisions of the business, management and employees, leading to generation of tremendous amounts of waste.

As a real life example, the following was observed in one of the largest car dealerships.

• The dealership has its sales personnel sell cars. This, on the average, can generate between $ 2,000 to $ 5,000 per sale for the dealership. The same dealership has its salesmen deliver cars, install license plates, copy inspection certificates, call customer insurance companies, jump start cars and other similar activities, that can be done for $ 8 to $ 12 per hour.

• This in turn causes the wasting of millions of dollars in advertising spend yearly to bring customers into the showroom, where they should be handled by ethical, trained salespeople, sufficiently trained to determine the needs of the customer, choose the right car and effectuate the sale of the vehicle to the benefit of the customer and the dealership.  

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